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13 answers

  • A "Business Request" is an exchange request, where a member request to another member to barter items (goods or services).You can send a ...
    A "Business Request" is an exchange request, where a member request to another member to barter items (goods or services).

    You can send a "Business Request" on any item by clicking on the "Business Request" button of the item. When you do so, you will be required to select the Item(s), or either entering the OGV amount, that you want to give in exchange. Please note, that if you have not published any item yet, neither nor you have purchased OGV virtual currency, you will not be able to complete the request.

    Once the request is succefully sent to the other member, he/she will receive a notification of this request in the "Notifications" icon along with another notification in his/her Profile page on the "Business Request" button of the corresponding item.

    At this point, the other member will be able to choose whether to accept this request or not, as this request does not constitute any obligation to the other member on accepting it. The "Business Request" can be accepted or rejected by the other member without any commitment.

    You can read more here.
  • You have 3 ways to create an Item:1. From Home page2. From Profile page3. From Panel pageWhat is an Item?
    You have 3 ways to create an Item:

    1. From Home page



    2. From Profile page



    3. From Panel page



    What is an Item?
  • Below are explained all the fields that you can fill when creating an item, depending if you are offering products or services.CategoryCh...
    Below are explained all the fields that you can fill when creating an item, depending if you are offering products or services.


    Category
    Choose the right category for your item so that members can find it easily when searching through categories. If you don't find one that matches your item, just choose "Other Items".


    Item Type
    Choose "Tangible" or "Intangible" type for your item so that the members know whether shipping will be required or not.

    I offer products: Most likely your item is Tangible, unless you are offering a downloadable item like music, software, images, videos, etc., in which case your item is Intangible. If this is the case, you will be able to upload the downloadable item in the next step after clicking on "Save" button, and consequently the "Download" feature will become available in "Transactions" page for the member who exchanges it.

    I offer services: Your item is Intangible, just skip the downloadable item step that follows after clicking on "Save" button by clicking on "Back" button.


    Item Condition
    Choose "New" or "Used" condition for your item to let the members know what they are getting. This selector is only available for Tangible items.


    Item Name
    Enter a name for your item, trying to keep it short and simple, in order to make it more readable and searchable.

    I offer products: If it's a batch of a single product just use the name of the product. If it's a batch of different products, you have 2 options:

    • Big amount of each one: We suggest you to create different items, one of each product, and use the name of the product for each item.

    • Small amount of each one: We suggest you to create just one item, a batch kind, and use the category name to which they belong if they are different but belonging to the same category; or simply use "Products Batch" and detail them in "Description" field.

    I offer services: The idea is that you make packages with your service with different contents and prices. If it's a service usually provided by units, just use the name of the service followed by the amount of it (Advertising Space 2 Posters, Restaurant 4 People, Hotel 6 Rooms, Air Tickets 8 Seats, etc.). If it's a service usually provided by time, you have 2 options:

    • Per time: Use the name of the service followed by a period of time (Programming 1 Hour, Photography 3 Hours, Graphic Design 5 Hours, etc.).

    • Per finished project: Use the name of the service followed by the deliverable (Programming 1 Website, Photography 3 Shootings, Graphic Design 5 Logos, etc.).


    Description
    Enter a description for your item, this time, trying to make it as broad and detailed as possible because here is where you really sell your product or service, and besides, the more you explain, the less the members can claim. You can add a link to your website and embed some image or video in this part.

    I offer products: Describe thoroughly your product and the number of units included, highlighting its condition or expiration date for perishables, and advantages and/or benefits if exist. Also, it is always welcomed to give an estimated time to ship your products (for international shipments around 1 month) as well as fees to some countries if you have.

    I offer services: Describe thoroughly your service, explaining well what's included and what's not, and if there is something that can be changed or customized upon request, highlighting advantages and/or benefits if exist. Also, if there is any tax, fee or surcharge that the member should afford when using the service, it should be explained here.


    Additional Parameters
    Enter additional parameters only when your item is available in different presentations like colors, sizes or specifications. If this is the case, you can add up to 2 parameters so that the members can choose the one of their preference. This field is only available for Tangible items.


    Photos
    Upload photos and give color to your item. It is worth to show nice and clear pictures of your item because images are processed much faster than text. Colorful images can easily catch the members attention and therefore help you to sell your item better. Uploading 3 to 6 pictures should be enough.

    I offer products: Show the best angles of your product but also show the scratches if any when it comes to used products.

    I offer services: Show pictures of your service if you have, and if not, just show something related to it. You can choose some images from internet that may be representative of the service, or snap photos of your company, previous works or even you while working.


    Quantity
    This quantity is completely different to the number of units that your item includes and is strictly related to the number of times that you can offer this item. Each time you exchange this item, this quantity will decrease one by one until you exhaust the entered number and it becomes 0 (cero). Once that, your item will be hidden from the marketplace but will still live in your Panel, allowing you to restore it later on by increasing the quantity again. So, whenever you wish to hide the item from the marketplace just change this quantity to 0 (cero).

    I offer products: Enter a quantity according to your inventory if Tangible items, or according to the downloadable items available if Intangible ones.

    I offer services: Enter a quantity according to availability or the times you wish to provide this service.


    Value
    Enter a value for your item in OGV currency. The value is the "price" you sell your product or service to your customers regularly, and the OGV currency is our digital money, that gives value to all items in our platform. The OGV is valued in U.S. dollars (OGV 1 = USD 1), so converting your price to OGV is very simple: If you sell in US dollars you don't need to do any calculation, and if you sell in another currency you just need to know the dollar exchange rate in your country and do the following calculation:

     Price in your currency
    --------------------------- = Price in OGV *
      Dollar exchange rate

    * Divide the Price in your currency by the Dollar exchange rate and you get the Price in OGV.

    I offer products: Enter the value of your product or batch of products, as explained above.

    I offer services: Enter the value of your service by units or by finished project, as explained above.


    Value Type
    Choose "Regular" or "Discount" type for your item depending on if you are applying a discount for your item or not.


    Value without Discount
    Enter the value before the discount to show the members which was the original price and thus how much money they are saving. As this is the price without discount, this price must be always greater than the Value. The price is shown crossed out with a red line to indicate that is the old price.


    Discount expiration
    You can set a discount expiration date for your item, in case you don't want it to last forever, and it will automatically be deactivated on specified date and time. You can re-activate it anytime by choosing "Discount" type again.


    Virtual Currency
    Check this box if you accept the OGV virtual currency in exchange for your item and the OGV icon will appear below the Value, indicating that you accept it. If you receive OGV, you can use them to pay for other products or services within the network as if it were cash, and therefore, increasing your purchasing power.

    Tags (Keywords)
    Enter the tags for you item so that members can find it easily when searching through tags. Don't use the hashtag symbol (#) for these tags but separate them with comas.

    What is an Item?
    How to create an Item?
  • When you post an item on OWNER GROUP, it must first meet our commerce policies. To learn more about the types of items you can't trade on...
    When you post an item on OWNER GROUP, it must first meet our commerce policies. To learn more about the types of items you can't trade on OWNER GROUP, visit our Commerce Policies.

    If you notice an item that's currently listed for barter doesn't meet our Commerce Policies, please let us know:

    1. Visit the owner's Profile page and click the 3 dots button below profile photo.
    2. Click "Report" option.
    3. Choose the reason for your report and click "Accept".

    Keep in mind: If we didn't approve an item you're trying to trade, but you think it meets our policies, fill out this form.
  • No, both buyers and sellers are responsible for things traded in Owner Group platform.BuyersAny trade agreed through our platform is betw...
    No, both buyers and sellers are responsible for things traded in Owner Group platform.

    Buyers
    Any trade agreed through our platform is between you and the seller. Keep in mind we don't own or stock any items a seller lists. If you have any questions about the things you're trading in our platform, please try messaging the seller.

    Sellers
    Please describe the items you're selling clearly and make sure you're following both our Statement of Rights and Responsibilities and community Standards. Also, in certain countries (such as Germany, Austria and Switzerland), people bartering for business purposes are required by law to provide information about their identity, including their name, street address, email, registration number and/or VAT number. If you’re not sure if this requirement applies to you, you may wish to seek the advice of a qualified attorney with local expertise.

    Items like animals, drugs, weapons, counterfeits and other items that infringe intellectual property rights are not allowed in Owner Group. Before posting anything for trade, please see our Commerce Policies.
  • An "Item" is indistinctly a good or service. We call it this way to avoid saying: good and service good & service good...
    An "Item" is indistinctly a good or service. We call it this way to avoid saying:

    • good and service
    • good & service
    • good or service
    • good/service
    • good
    • service

    So, we simply say "Item".

    How to create an Item?
    Creating an Item
  • You can block a member using your desktop or mobile device. Once you've blocked a member, they'll appear in your blocked list and will no...
    You can block a member using your desktop or mobile device. Once you've blocked a member, they'll appear in your blocked list and will no longer be able to:

    • View your profile
    • View Items you post
    • Tag you
    • Invite you to events or groups
    • Start a conversation with you
    • Add you as Contact

    The blocked member won't receive any notification of this action.

    To block a member you have 3 ways:

    From Profile page:

    1. Go to the member’s profile page and click on menu icon below profile picture.
    2. Click on "Block Member" option.

    From People Directory page:

    1. Navigate to "People Directory" page.
    2. Click on the dropdown menu icon of the member you'd like to block and then click on "Block Member" option.

    From any page:

    1. Navigate to any page where you can see the member's name or photo.
    2. Hover the name or photo of the member you'd like to block to display the popup and then click on "Block Member" button.

    To unblock a member you have 4 ways:

    From Privacy Settings page:

    1. Click the Settings icon at top bat.
    2. Click Privacy tab.
    3. From your blocked list, find the member's name and click on "Unblock" button.

    From Profile page:

    1. Go to the member’s profile page and click on menu icon below profile picture.
    2. Click on "Unblock Member" option.

    From People Directory page:

    1. Navigate to "People Directory" page.
    2. Click on the dropdown menu icon  of the member you'd like to block and then click on "Unblock Member" option.

    From any page:

    1. Navigate to any page where you can see the member name or photo.
    2. Hover the name or photo of the member you'd like to block to display the popup and then click on "Unblock Member" button.
  • You can add an introduction video to your Item. You have the following options available:1. Paste a link to your video on YouTube (*) or ...
    You can add an introduction video to your Item. You have the following options available:

    1. Paste a link to your video on YouTube (*) or Vimeo.

    2. Upload a video file from your computer.

    Also, you can add a title and a description to your video.

    (*) Please note that in case of Youtube, you can only add the full URL of your video as shown in the example below, unfortunately the shorten URL (https://youtu.be/vFzEL_ENxXM) is not yet supported:

    youtube_URL
  • There are different ways to create a message: Click on "Messages" icon in top bar menu at any page and then click on "Send a new Messa...
    There are different ways to create a message:

    • Click on "Messages" icon in top bar menu at any page and then click on "Send a new Message".
    • Click on "Messages" icon in top bar menu at any page and then click on "See all Messages" and then in the green plus icon in Messages page.
    • Click on "Send Message" link inside the popup that opens up when you mouse over a member's name at any page.
    • Click on "Send Message" link inside the options menu in Profile page.
  • You can leave a "Rating & Review" on a member anytime but only after each business (exchange transaction).To rate and review a member go ...
    You can leave a "Rating & Review" on a member anytime but only after each business (exchange transaction).

    To rate and review a member go to his/her "Profile" page and click on the "Inkpot" icons rating.

    As Rating, you can choose the number of inkpots that the member deserves according to your experience in the business you just completed with him/her. As Review, you can write some words to strengthen your opinion about how the member behaved in the transaction.

    It is very important that you be honest and unbiased on your Ratings & Reviews on other members, and that you don't forget about leaving them after each transaction since your "Ratings & Reviews" will build the members reputation within the network.
  • You have 2 ways to delete an item:From your Panel1. Click on Settings icon on topbar.2. Click on Panel option.3. Make sure you are in "M...
    You have 2 ways to delete an item:

    From your Panel

    1. Click on Settings icon on topbar.
    2. Click on Panel option.
    3. Make sure you are in "My Items" tab.
    4. Click on Delete button on the right side of the item you want to delete.

    From your item's Profile page

    1. Go to your item's Profile page that you want to delete.
    2. Click on Delete button on the right side of the item.
  • You can view your Business Requests only in your Profile page  by clicking on the briefcase icon of the item that displays a notific...
    You can view your Business Requests only in your Profile page  by clicking on the briefcase icon of the item that displays a notification with a number. If you don't see any notification on any of your items then it means you have no any request.
  • You can send a "Business Request" just clicking on the briefcase icon of any item. Once you clicked on it, the owner of the item will rec...
    You can send a "Business Request" just clicking on the briefcase icon of any item. Once you clicked on it, the owner of the item will receive a notification about this request and will be able to accept or decline it.

    If the owner accept it, you will received a notification back so that you can agree the best way to delier your items.

    If the owner denies it, no further action is required.