19 answers

  • On OWNER GROUP, a "Business Request" is a trade request, where a member request to another member to swap products and services (items).Y...
    On OWNER GROUP, a "Business Request" is a trade request, where a member request to another member to swap products and services (items).

    You can send a "Business Request" on any product and service (item) by clicking on the "Business Request" button of the item. When you do so, you will be required to select at least one of your items, or either entering the OGV amount that you want to give in exchange. Please note, that if you have not published any item yet, neither nor you have purchased OGV virtual currency, you will not be able to complete the request.

    Once the request is succefully sent to the other member, they will receive a notification of this request in the Notifications icon along with another notification on their Profile page on the "Business Request" button of the corresponding item.

    At this point, the receiving member will be able to choose whether to accept this request or not, since this request does not constitute any obligation to accept it. A "Business Request" can be accepted or rejected by the other member without any commitment.

    How do I send a "Business Request"?
  • Create Items means simply publishing your products or services.You have 4 ways to create an Item:1. From any page2. From Home page3. From...
    Create Items means simply publishing your products or services.

    You have 4 ways to create an Item:

    1. From any page




    2. From Home page





    3. From Profile page





    4. From Panel page





    Creating an Item
    What is an Item?
  • ICR stands for "Items Creation Reminder" and it's a kindly way to tell member to remember publishing their products or services (Create I...
    ICR stands for "Items Creation Reminder" and it's a kindly way to tell member to remember publishing their products or services (Create Items) because you might be interested in any of them, either if the member has not published any product or service yet or if you wish to see more of them.

    The member who receives the ICR is notified via email and with an in site notification, along with a banner at the top of the Home page, from where is able to reply or delete it. Replying this reminder means notifying the member who sent it that the product or service has been published, while deleting it means just dismiss it.

    Sending an ICR works in a similar way to Poke a user in Facebook.

    Send an ICR
    Reply or delete an ICR
    How to create an Item?
  • You can send a "Contact Request" just by clicking the Contact button with plus icon on any member from the hover card and from "Add to C...
    You can send a "Contact Request" just by clicking the Contact button with plus icon on any member from the hover card and from "Add to Contacts" widgets.

    You can also send a "Contact Request" from the member's Profile page:

    1. Go to the member’s profile page.
    2. Click on Contact button below the member's info.

    To send multiple requests and grow your network faster, you can do it from the following pages.

    From 2nd Level Contacts and 3rd Level Contacts pages:

    1. Go to your Profile page.
    2. Click on 2nd Level Contacts or 3rd Level Contacts link.
    3. Click the Contact button on the members you want.

    From People you may know page:

    1. Go to your Profile page.
    2. Click on Contacts link.
    3. Click the Add Contacts button at the bottom of the page.
    4. Click the Contact button on the members you want.

    Once you sends it, the member will receive a notification about this request and will be able to accept or reject it. If the member accepts it, you will received a notification back.
  • On OWNER GROUP, a "Contact Request" is a connection request to become Contacts with one another. Being Contacts means almost the same tha...
    On OWNER GROUP, a "Contact Request" is a connection request to become Contacts with one another. Being Contacts means almost the same that being Friends in other networks, therefore, members can interact more closely with their Contacts than with the rest of the members.

    When a member sends out a "Contact Request" to other member, the recipient member can either accept or reject it.

    Personal members cannot see the Corporate members's Profile page, neither nor their contact information in the hover card unless they are Contacts. On the other hand, Corporate members can see either Corporate or Personal members's Profile page, as well as their contact information in the hover card without being Contacts.

    How to send a "Contact Request"?
  • On OWNER GROUP, members in your network are called Contacts. Your network is made up of your Contacts and the Contacts on 2nd and 3rd&nbs...
    On OWNER GROUP, members in your network are called Contacts. Your network is made up of your Contacts and the Contacts on 2nd and 3rd Level. You can build your network by sending Contact Requests to other OWNER GROUP members and the you have invited to join, or by accepting requests from others.

    Contacts - Members you're directly connected to because you've accepted their Contact Request, or they've accepted yours. You can get in touch with them by sending a message on OWNER GROUP.

    2nd Level Contacts - Members who are directly connected to your Contacts. You can send them a Contact Request by clicking the Contact button on their Profile page, or from Directories pages.

    3rd Level Contacts - Members who are directly connected to your 2nd Level Contacts. You can also send them a Contact Request by clicking the Contact button on their Profile page, or from Directories pages.

    You'll see a 1st, 2nd or 3rd icon in "How you are connected with ..." graph in their Profile page, as well as next to their names in Home and Directories pages.
  • If you have received an ICR, it means that the member who sent it is interested on seeing your products or services, or wish to see more ...
    If you have received an ICR, it means that the member who sent it is interested on seeing your products or services, or wish to see more of them. So,we strongly suggest you to publish them soon as possible in order not to miss a good business opportunity.

    Once you have published your products or services (Create Items) you can notify the member (reply) who sent it so that they can visit your Profile.

    If for any reason, you are not willing publish your products or services you can simply close it (delete).

    To reply or delete an ICR you have 1 way:

    From Home page:

    1. Go to the Home page and find the banner at the top.
    2. Click on Published Item button to notify the member or Close button to ignore it, according to your needs.

    What is an ICR?
    Send an ICR
    How to create an Item?
  • If you are curious to know what a member has to offer, you can send an ICR to remind them to publish their products or services (Create I...
    If you are curious to know what a member has to offer, you can send an ICR to remind them to publish their products or services (Create Items).

    To send an ICR you have 2 ways:

    From Profile page:

    1. Go to the member’s profile page and click on menu icon below profile picture.
    2. Click on ICR option.

    From Directory pages:

    1. Navigate to "Professionals Directory" or "Companies Directory" page.
    2. Click on the dropdown menu icon of the member you'd like to send the reminder and then click on ICR option.

    What is an ICR?
    Reply or delete an ICR
    How to create an Item?
  • Create Items means simply publishing your products or services.Below are explained all the fields that you can fill when creating an item...
    Create Items means simply publishing your products or services.

    Below are explained all the fields that you can fill when creating an item, depending if you are offering products or services.


    Item Type
    Choose "Tangible" or "Intangible" type for your item so that the members know whether shipping will be required or not.

    I offer products: Most likely your item is Tangible, unless you are offering a downloadable item like music, software, images, videos, etc., in which case your item is Intangible. If this is the case, you will be able to upload the downloadable item in the next step after clicking on "Save" button, and consequently the "Download" feature will become available in "Transactions" page for the member who exchanges it.

    I offer services: Your item is Intangible, just skip the downloadable item step that follows after clicking on "Save" button by clicking on "Back" button.


    Item Name
    Enter a name for your item, trying to keep it short and simple, in order to make it more readable and searchable.

    I offer products: If it's a batch of a single product just use the name of the product. If it's a batch of different products, you have 2 options:

    • Big amount of each one: We suggest you to create different items, one of each product, and use the name of the product for each item.

    • Small amount of each one: We suggest you to create just one item, a batch kind, and use the category name to which they belong if they are different but belonging to the same category; or simply use "Products Batch" and detail them in "Description" field.

    I offer services: The idea is that you make packages with your service with different contents and prices. If it's a service usually provided by units, just use the name of the service followed by the amount of it (Advertising Space 2 Posters, Restaurant 4 People, Hotel 6 Rooms, Air Tickets 8 Seats, etc.). If it's a service usually provided by time, you have 2 options:

    • Per time: Use the name of the service followed by a period of time (Programming 1 Hour, Photography 3 Hours, Graphic Design 5 Hours, etc.).

    • Per finished project: Use the name of the service followed by the deliverable (Programming 1 Website, Photography 3 Shootings, Graphic Design 5 Logos, etc.).


    Description
    Enter a description for your item, this time, trying to make it as broad and detailed as possible because here is where you really sell your product or service, and besides, the more you explain, the less the members can claim. You can add a link to your website and embed some image or video in this part.

    I offer products: Describe thoroughly your product and the number of units included, highlighting its condition or expiration date for perishables, and advantages and/or benefits if exist. Also, it is always welcomed to give an estimated time to ship your products (for international shipments around 1 month) as well as fees to some countries if you have.

    I offer services: Describe thoroughly your service, explaining well what's included and what's not, and if there is something that can be changed or customized upon request, highlighting advantages and/or benefits if exist. Also, if there is any tax, fee or surcharge that the member should afford when using the service, it should be explained here.


    Tags (Keywords)
    Enter the tags for you item so that members can find it easily when searching through tags. Don't use the hashtag symbol (#) for these tags but separate them with comas.


    Photos
    Upload photos and give color to your item. It is worth to show nice and clear pictures of your item because images are processed much faster than text. Colorful images can easily catch the members attention and therefore help you to sell your item better. Uploading 3 to 6 pictures should be enough.

    I offer products: Show the best angles of your product but also show the scratches if any when it comes to used products.

    I offer services: Show pictures of your service if you have, and if not, just show something related to it. You can choose some images from internet that may be representative of the service, or snap photos of your company, previous works or even you while working.


    Category
    Choose the right category for your item so that members can find it easily when searching through categories. If you don't find one that matches your item, just choose "Other Items".


    Item Condition
    Choose "New" or "Used" condition for your item to let the members know what they are getting. This selector is only available for Tangible items.


    Quantity
    This quantity is completely different to the number of units that your item includes and is strictly related to the number of times that you can offer this item. Each time you exchange this item, this quantity will decrease one by one until you exhaust the entered number and it becomes 0 (cero). Once that, your item will be hidden from the marketplace but will still live in your Panel, allowing you to restore it later on by increasing the quantity again. So, whenever you wish to hide the item from the marketplace just change this quantity to 0 (cero).

    I offer products: Enter a quantity according to your inventory if Tangible items, or according to the downloadable items available if Intangible ones.

    I offer services: Enter a quantity according to availability or the times you wish to provide this service.


    Value
    Enter a value for your item in OGV currency. The value is the "price" you sell your product or service to your customers regularly, and the OGV currency is our digital money, that gives value to all items in our platform. The OGV is valued in U.S. dollars (OGV 1 = USD 1), so converting your price to OGV is very simple: If you sell in US dollars you don't need to do any calculation, and if you sell in another currency you just need to know the dollar exchange rate in your country and do the following calculation:

     Price in your currency
    --------------------------- = Price in OGV *
      Dollar exchange rate

    * Divide the Price in your currency by the Dollar exchange rate and you get the Price in OGV.

    I offer products: Enter the value of your product or batch of products, as explained above.

    I offer services: Enter the value of your service by units or by finished project, as explained above.


    Value Type
    Choose "Regular" or "Discount" type for your item depending on if you are applying a discount for your item or not.


    Value without Discount
    Enter the value before the discount to show the members which was the original price and thus how much money they are saving. As this is the price without discount, this price must be always greater than the Value. The price is shown crossed out with a red line to indicate that is the old price.


    Discount expiration
    You can set a discount expiration date for your item, in case you don't want it to last forever, and it will automatically be deactivated on specified date and time. You can re-activate it anytime by choosing "Discount" type again.


    Virtual Currency
    Check this box if you accept the OGV virtual currency in exchange for your item and the OGV icon will appear below the Value, indicating that you accept it. If you receive OGV, you can use them to pay for other products or services within the network as if it were cash, and therefore, increasing your purchasing power.


    What is an Item?
    How to create an Item?
  • When you post an item on OWNER GROUP, it must first meet our commerce policies. To learn more about the types of items you can't trade on...
    When you post an item on OWNER GROUP, it must first meet our commerce policies. To learn more about the types of items you can't trade on OWNER GROUP, visit our Commerce Policies.

    If you notice an item that's currently listed for barter doesn't meet our Commerce Policies, please let us know:

    1. Visit the owner's Profile page and click on menu icon below profile picture.
    2. Click "Report" option.
    3. Choose the reason for your report and click "Accept".

    Keep in mind: If we didn't approve an item you're trying to trade, but you think it meets our policies, fill out this form.
  • No, both buyers and sellers are responsible for things traded in OWNER GROUP platform.BuyersAny trade agreed through our platform is...
    No, both buyers and sellers are responsible for things traded in OWNER GROUP platform.

    Buyers
    Any trade agreed through our platform is between you and the seller. Keep in mind we don't own or stock any items a seller lists. If you have any questions about the things you're trading in our platform, please try messaging the seller.

    Sellers
    Please describe the items you're selling clearly and make sure you're following both our Statement of Rights and Responsibilities and community Standards. Also, in certain countries (such as Germany, Austria and Switzerland), people bartering for business purposes are required by law to provide information about their identity, including their name, street address, email, registration number and/or VAT number. If you’re not sure if this requirement applies to you, you may wish to seek the advice of a qualified attorney with local expertise.

    Items like animals, drugs, weapons, counterfeits and other items that infringe intellectual property rights are not allowed in OWNER GROUP. Before posting anything for trade, please see our Commerce Policies.
  • An "Item" is indistinctly a product or service. We call it this way to avoid saying: product and service product & serv...
    An "Item" is indistinctly a product or service. We call it this way to avoid saying:

    • product and service
    • product & service
    • product or service
    • product/service
    • product
    • service

    So, we simply say "Item".

    How to create an Item?
    Creating an Item
  • You can block a member using your desktop or mobile device. Once you've blocked a member, they'll appear in your blocked list and will no...
    You can block a member using your desktop or mobile device. Once you've blocked a member, they'll appear in your blocked list and will no longer be able to:

    • View your profile
    • View Items you post
    • Tag you
    • Invite you to events or groups
    • Start a conversation with you
    • Add you as Contact

    The blocked member won't receive any notification of this action.

    To block a member you have 2 ways:

    From Profile page:

    1. Go to the member’s profile page and click on menu icon below profile picture.
    2. Click on "Block Member" option.

    From Directory pages:

    1. Navigate to "Professionals Directory" or "Companies Directory" page.
    2. Click on the dropdown menu icon of the member you'd like to block and then click on "Block Member" option.

    To unblock a member you have 3 ways:

    From Privacy Settings page:

    1. Click the Settings icon at top bat.
    2. Click Privacy tab.
    3. From your blocked list, find the member's name and click on "Unblock" button.

    From Profile page:

    1. Go to the member’s profile page and click on menu icon below profile picture.
    2. Click on "Unblock Member" option.

    From Directory pages:

    1. Navigate to "Professionals Directory" or "Companies Directory" page.
    2. Click on the dropdown menu icon  of the member you'd like to block and then click on "Unblock Member" option.
  • You can add an introduction video to your Item. You have the following options available:1. Paste a link to your video on YouTube (*) or ...
    You can add an introduction video to your Item. You have the following options available:

    1. Paste a link to your video on YouTube (*) or Vimeo.

    2. Upload a video file from your computer.

    Also, you can add a title and a description to your video.

    (*) Please note that in case of Youtube, you can only add the full URL of your video as shown in the example below, unfortunately the shorten URL (https://youtu.be/vFzEL_ENxXM) is not yet supported:

    youtube_URL
  • There are different ways to create a message:From topbar menu:1. Click on "Messages" icon in top bar menu at any page and then click on "...
    There are different ways to create a message:

    From topbar menu:

    1. Click on "Messages" icon in top bar menu at any page and then click on "New Message".

    From Messages page:

    1. Click on "Messages" icon in top bar menu at any page and then click on "See all Messages" and then in the green plus icon in Messages page.

    From Profile page:

    1. Go to the member’s profile page and click on menu icon below profile picture.
    2. Click on "Message" option.

    From Directories page:

    1. Navigate to "Professionals Directory" or "Companies Directory" page.
    2. Click on the dropdown menu icon of the member you'd like to send message and then click on "Message" option.

    From any page:

    1. Navigate to any page where you can see the member name or photo.
    2. Hover the name or photo of the member you'd like to send message to display the popup and then click on "Message" button.
  • You can leave a "Rating & Review" on a member anytime but only after each business (exchange transaction).To rate and review a member go ...
    You can leave a "Rating & Review" on a member anytime but only after each business (exchange transaction).

    To rate and review a member go to his/her "Profile" page and click on the "Inkpot" icons rating.

    As Rating, you can choose the number of inkpots that the member deserves according to your experience in the business you just completed with him/her. As Review, you can write some words to strengthen your opinion about how the member behaved in the transaction.

    It is very important that you be honest and unbiased on your Ratings & Reviews on other members, and that you don't forget about leaving them after each transaction since your "Ratings & Reviews" will build the members reputation within the network.
  • You have 2 ways to delete an item:From your Panel1. Click on Settings icon on topbar.2. Click on Panel option.3. Make sure you are in "M...
    You have 2 ways to delete an item:

    From your Panel

    1. Click on Settings icon on topbar.
    2. Click on Panel option.
    3. Make sure you are in "My Items" tab.
    4. Click on Delete button on the right side of the item you want to delete.

    From your item's Profile page

    1. Go to your item's Profile page that you want to delete.
    2. Click on Delete button on the right side of the item.
  • You can view your "Business Requests" only in your Profile page by clicking on the briefcase icon of the item that displays a notificati...
    You can view your "Business Requests" only in your Profile page by clicking on the briefcase icon of the item that displays a notification with a number. If you don't see any notification on any of your items then it means you have no any request.
  • You can send a "Business Request" just by clicking on the briefcase icon of any item. Once you clicked on it, the owner of the item will...
    You can send a "Business Request" just by clicking on the briefcase icon of any item. Once you clicked on it, the owner of the item will receive a notification about this request and will be able to accept or decline it.

    If the owner accept it, you will received a notification back so that both of you can agree the best way to deliver your items.

    If the owner denies it, no further action is required.

    Where do I see my Business Requests?