88 answers

  • OWNER GROUP is a premium network with a B2B & C2B marketplace for decision-makers.OWNER GROUP helps you to connect and leverage ...
    OWNER GROUP is a premium network with a B2B & C2B marketplace for decision-makers.

    OWNER GROUP helps you to connect and leverage your excess inventory and idle time as a means of payment for other goods and services you or your company needs.

    Some of our major benefits are:

    • Deal directly with decision makers
    • Avoid wastage and loss
    • Get new customers
    • Increase purchasing power
    • Conserve cash flow

    Some of our major advantages are:

    • Stop paying annual, monthly and transaction fees
    • Avoid middlemen/brokering
    • Get global exposure

    By registering to OWNER GROUP, you can publish all your goods or services and start negotiating immediately.

    To know more about what account type works best for you, you can follow the links below:

    Corporate account
    Personal account
  • On OWNER GROUP, a "Business Request" is a trade request, where a member request to another member to swap products and services (items).Y...
    On OWNER GROUP, a "Business Request" is a trade request, where a member request to another member to swap products and services (items).

    You can send a "Business Request" on any product and service (item) by clicking on the "Business Request" button of the item. When you do so, you will be required to select at least one of your items, or either entering the OGV amount that you want to give in exchange. Please note, that if you have not published any item yet, neither nor you have purchased OGV virtual currency, you will not be able to complete the request.

    Once the request is succefully sent to the other member, they will receive a notification of this request in the Notifications icon along with another notification on their Profile page on the "Business Request" button of the corresponding item.

    At this point, the receiving member will be able to choose whether to accept this request or not, since this request does not constitute any obligation to accept it. A "Business Request" can be accepted or rejected by the other member without any commitment.

    How do I send a "Business Request"?
  • Corporate accounts are especially aimed at company owners or decision makers who wish to trade their unsold goods and services in order t...
    Corporate accounts are especially aimed at company owners or decision makers who wish to trade their unsold goods and services in order to use their excess inventory and idle time as a means of payment for other goods and services, and consequently avoid wastage and loss, increase purchasing power, get new customers and conserve cash flow, among others.

    Some examples of items to trade are:

    Goods

    • Merchandise
    • Machinery
    • Office furniture
    • Computer equipment
    • Vehicles
    • Estate

    Services

    • Advertising space
    • Hotel rooms
    • Airline tickets
    • Restaurant tables
    • Consultancy
    • Lawyers & CPA
    • Events & expos tickets
    • Medical
    • Shipping

    Corporate members are identified with the "Corporate Member Badge" in their Profile page.

    NOTE: During the sign up process, corporate members are required to submit an ID so that we can verify that they really work for the company that are signing up for.

    Also learn about our Personal account
  • Personal accounts are aimed at self-employed professionals who wish to trade their services and certain goods in order to use their knowl...
    Personal accounts are aimed at self-employed professionals who wish to trade their services and certain goods in order to use their knowledge and stuff they don't use as a means of payment for other goods and services, and consequently grow their business and conserve money, among others.

    Some examples of items to trade are:

    Services

    • Programming
    • Web design
    • Graphic design
    • Architectural design
    • Photography
    • Consultancy
    • Lawyers & CPA
    • Medical
    • Plumbing
    • Carpentry

    Goods

    • Electronics
    • Mobile devices
    • Office furniture
    • Computer equipment
    • Vehicles
    • Estate

    NOTE: Personal members can only trade goods and services with Corporate members if they are "Contacts", otherwise, Personal members cannot view Corporate members' Profile page neither nor send them "Business Request".

    Also learn about our Corporate account
  • Create Items means simply publishing your products or services.You have 4 ways to create an Item:1. From any page2. From Home page3. From...
    Create Items means simply publishing your products or services.

    You have 4 ways to create an Item:

    1. From any page




    2. From Home page





    3. From Profile page





    4. From Panel page





    Creating an Item
    What is an Item?
  • ICR stands for "Items Creation Reminder" and it's a kindly way to tell member to remember publishing their products or services (Create I...
    ICR stands for "Items Creation Reminder" and it's a kindly way to tell member to remember publishing their products or services (Create Items) because you might be interested in any of them, either if the member has not published any product or service yet or if you wish to see more of them.

    The member who receives the ICR is notified via email and with an in site notification, along with a banner at the top of the Home page, from where is able to reply or delete it. Replying this reminder means notifying the member who sent it that the product or service has been published, while deleting it means just dismiss it.

    Sending an ICR works in a similar way to Poke a user in Facebook.

    Send an ICR
    Reply or delete an ICR
    How to create an Item?
  • You can send a "Contact Request" just by clicking the Contact button with plus icon on any member from the hover card and from "Add to C...
    You can send a "Contact Request" just by clicking the Contact button with plus icon on any member from the hover card and from "Add to Contacts" widgets.

    You can also send a "Contact Request" from the member's Profile page:

    1. Go to the member’s profile page.
    2. Click on Contact button below the member's info.

    To send multiple requests and grow your network faster, you can do it from the following pages.

    From 2nd Level Contacts and 3rd Level Contacts pages:

    1. Go to your Profile page.
    2. Click on 2nd Level Contacts or 3rd Level Contacts link.
    3. Click the Contact button on the members you want.

    From People you may know page:

    1. Go to your Profile page.
    2. Click on Contacts link.
    3. Click the Add Contacts button at the bottom of the page.
    4. Click the Contact button on the members you want.

    Once you sends it, the member will receive a notification about this request and will be able to accept or reject it. If the member accepts it, you will received a notification back.
  • On OWNER GROUP, a "Contact Request" is a connection request to become Contacts with one another. Being Contacts means almost the same tha...
    On OWNER GROUP, a "Contact Request" is a connection request to become Contacts with one another. Being Contacts means almost the same that being Friends in other networks, therefore, members can interact more closely with their Contacts than with the rest of the members.

    When a member sends out a "Contact Request" to other member, the recipient member can either accept or reject it.

    Personal members cannot see the Corporate members's Profile page, neither nor their contact information in the hover card unless they are Contacts. On the other hand, Corporate members can see either Corporate or Personal members's Profile page, as well as their contact information in the hover card without being Contacts.

    How to send a "Contact Request"?
  • If you want to clear all cache and cookies from your browser, follow the instructions for your browser below. Doing so will log you out o...
    If you want to clear all cache and cookies from your browser, follow the instructions for your browser below. Doing so will log you out of OWNER GROUP in the current browser only.

    Note: Clearing the cache and cookies in your browser will log you out of other websites as well, not only OWNER GROUP.

    Check the links below for information on how to clear your cache and cookies for each browser:

    Internet Explorer
    Microsoft Edge
    Mozilla Firefox
    Safari
    Chrome
    Opera
  • A cookie is a small piece of text that the websites you visit send to the browser and that allows the website to remember information abo...
    A cookie is a small piece of text that the websites you visit send to the browser and that allows the website to remember information about your visit, such as your preferred language and other options, which can facilitate your next visit and make the site more useful to you. Cookies play a very important role, since without them the use of the Web would be a much more frustrating experience.

    OWNER GROUP uses cookies for various purposes, including remembering your preferences, increasing the relevance of the ads you see, counting the number of visits we receive to access a page, helping you register for our services, protecting your data or remember your ad preferences

    You can see a list of the types of cookies used by OWNER GROUP, as well as discover how OWNER GROUP and our partners use cookies in advertising. Our Privacy Policy explains how we protect your privacy regarding the use of cookies and other information.
  • You can edit your Account information like language, contact info, privacy, notifications, password, etc. as follows:1. Click Settings ic...
    You can edit your Account information like language, contact info, privacy, notifications, password, etc. as follows:

    1. Click Settings icon in the top bar.
    2. Add or change the information you'd like to edit.
    3. Click Save.

    You can also read:

    How do I edit my Profile Settings?
  • On OWNER GROUP, members in your network are called Contacts. Your network is made up of your Contacts and the Contacts on 2nd and 3rd&nbs...
    On OWNER GROUP, members in your network are called Contacts. Your network is made up of your Contacts and the Contacts on 2nd and 3rd Level. You can build your network by sending Contact Requests to other OWNER GROUP members and the you have invited to join, or by accepting requests from others.

    Contacts - Members you're directly connected to because you've accepted their Contact Request, or they've accepted yours. You can get in touch with them by sending a message on OWNER GROUP.

    2nd Level Contacts - Members who are directly connected to your Contacts. You can send them a Contact Request by clicking the Contact button on their Profile page, or from Directories pages.

    3rd Level Contacts - Members who are directly connected to your 2nd Level Contacts. You can also send them a Contact Request by clicking the Contact button on their Profile page, or from Directories pages.

    You'll see a 1st, 2nd or 3rd icon in "How you are connected with ..." graph in their Profile page, as well as next to their names in Home and Directories pages.
  • If you have received an ICR, it means that the member who sent it is interested on seeing your products or services, or wish to see more ...
    If you have received an ICR, it means that the member who sent it is interested on seeing your products or services, or wish to see more of them. So,we strongly suggest you to publish them soon as possible in order not to miss a good business opportunity.

    Once you have published your products or services (Create Items) you can notify the member (reply) who sent it so that they can visit your Profile.

    If for any reason, you are not willing publish your products or services you can simply close it (delete).

    To reply or delete an ICR you have 1 way:

    From Home page:

    1. Go to the Home page and find the banner at the top.
    2. Click on Published Item button to notify the member or Close button to ignore it, according to your needs.

    What is an ICR?
    Send an ICR
    How to create an Item?
  • If you are curious to know what a member has to offer, you can send an ICR to remind them to publish their products or services (Create I...
    If you are curious to know what a member has to offer, you can send an ICR to remind them to publish their products or services (Create Items).

    To send an ICR you have 2 ways:

    From Profile page:

    1. Go to the member’s profile page and click on menu icon below profile picture.
    2. Click on ICR option.

    From Directory pages:

    1. Navigate to "Professionals Directory" or "Companies Directory" page.
    2. Click on the dropdown menu icon of the member you'd like to send the reminder and then click on ICR option.

    What is an ICR?
    Reply or delete an ICR
    How to create an Item?
  • We're requesting an identification to verify that you meet our service eligibility and to ensure that you're in compliance with the User ...
    We're requesting an identification to verify that you meet our service eligibility and to ensure that you're in compliance with the User Agreement. Under the "DO's" and "DON'Ts" section, it states that you agree not to create a false identity on OWNER GROUP.

    We're using this information solely for the purpose of validating your identity and assisting you with accessing your account. We'll remove any and all copies of identity you've provided once the verification process is resolved.

    We have an extremely secure upload and storage system allowing us to apply rigorous security standards while ensuring your identity verification documents remain in strictest confidence. Please contact Customer Support with any questions or concerns regarding how we protect your identification information.

    During the validation process, we may contact your company in order to verify the information provided. We must ensure that there are not fake profiles and that the registered person is the one in charge either of commercial transactions, alternative sales channels or supply chain. This will lead into building a platform clean of spam and with reliable members to trade with.

    What types of ID does OWNER GROUP accept?
  • You can check out how your ad campaigns and ads are doing through your Campaign Manager, in "My Campaigns" and "My Ads" pages.You can hav...
    You can check out how your ad campaigns and ads are doing through your Campaign Manager, in "My Campaigns" and "My Ads" pages.

    You can have detailed report on how a given ad doing in "My Reports" page, where you will be able to export an ad report in ".xls" file format.
  • Yes, you can use your OGVs to pay for your ads.On "My Account" page, under OGV tab, you can see how much OGV you have left from your prev...
    Yes, you can use your OGVs to pay for your ads.

    On "My Account" page, under OGV tab, you can see how much OGV you have left from your previous ads. If your ad runs out of time but your target hasn't been reached, the remaining clicks/impressions will be converted to OGV.

    You can request this amount to OWNER GROUP by clicking on "Add Request" button. Status of your request and response from OWNER GROUP team will be shown in this page as well.
  • Create Items means simply publishing your products or services.Below are explained all the fields that you can fill when creating an item...
    Create Items means simply publishing your products or services.

    Below are explained all the fields that you can fill when creating an item, depending if you are offering products or services.


    Item Type
    Choose "Tangible" or "Intangible" type for your item so that the members know whether shipping will be required or not.

    I offer products: Most likely your item is Tangible, unless you are offering a downloadable item like music, software, images, videos, etc., in which case your item is Intangible. If this is the case, you will be able to upload the downloadable item in the next step after clicking on "Save" button, and consequently the "Download" feature will become available in "Transactions" page for the member who exchanges it.

    I offer services: Your item is Intangible, just skip the downloadable item step that follows after clicking on "Save" button by clicking on "Back" button.


    Item Name
    Enter a name for your item, trying to keep it short and simple, in order to make it more readable and searchable.

    I offer products: If it's a batch of a single product just use the name of the product. If it's a batch of different products, you have 2 options:

    • Big amount of each one: We suggest you to create different items, one of each product, and use the name of the product for each item.

    • Small amount of each one: We suggest you to create just one item, a batch kind, and use the category name to which they belong if they are different but belonging to the same category; or simply use "Products Batch" and detail them in "Description" field.

    I offer services: The idea is that you make packages with your service with different contents and prices. If it's a service usually provided by units, just use the name of the service followed by the amount of it (Advertising Space 2 Posters, Restaurant 4 People, Hotel 6 Rooms, Air Tickets 8 Seats, etc.). If it's a service usually provided by time, you have 2 options:

    • Per time: Use the name of the service followed by a period of time (Programming 1 Hour, Photography 3 Hours, Graphic Design 5 Hours, etc.).

    • Per finished project: Use the name of the service followed by the deliverable (Programming 1 Website, Photography 3 Shootings, Graphic Design 5 Logos, etc.).


    Description
    Enter a description for your item, this time, trying to make it as broad and detailed as possible because here is where you really sell your product or service, and besides, the more you explain, the less the members can claim. You can add a link to your website and embed some image or video in this part.

    I offer products: Describe thoroughly your product and the number of units included, highlighting its condition or expiration date for perishables, and advantages and/or benefits if exist. Also, it is always welcomed to give an estimated time to ship your products (for international shipments around 1 month) as well as fees to some countries if you have.

    I offer services: Describe thoroughly your service, explaining well what's included and what's not, and if there is something that can be changed or customized upon request, highlighting advantages and/or benefits if exist. Also, if there is any tax, fee or surcharge that the member should afford when using the service, it should be explained here.


    Tags (Keywords)
    Enter the tags for you item so that members can find it easily when searching through tags. Don't use the hashtag symbol (#) for these tags but separate them with comas.


    Photos
    Upload photos and give color to your item. It is worth to show nice and clear pictures of your item because images are processed much faster than text. Colorful images can easily catch the members attention and therefore help you to sell your item better. Uploading 3 to 6 pictures should be enough.

    I offer products: Show the best angles of your product but also show the scratches if any when it comes to used products.

    I offer services: Show pictures of your service if you have, and if not, just show something related to it. You can choose some images from internet that may be representative of the service, or snap photos of your company, previous works or even you while working.


    Category
    Choose the right category for your item so that members can find it easily when searching through categories. If you don't find one that matches your item, just choose "Other Items".


    Item Condition
    Choose "New" or "Used" condition for your item to let the members know what they are getting. This selector is only available for Tangible items.


    Quantity
    This quantity is completely different to the number of units that your item includes and is strictly related to the number of times that you can offer this item. Each time you exchange this item, this quantity will decrease one by one until you exhaust the entered number and it becomes 0 (cero). Once that, your item will be hidden from the marketplace but will still live in your Panel, allowing you to restore it later on by increasing the quantity again. So, whenever you wish to hide the item from the marketplace just change this quantity to 0 (cero).

    I offer products: Enter a quantity according to your inventory if Tangible items, or according to the downloadable items available if Intangible ones.

    I offer services: Enter a quantity according to availability or the times you wish to provide this service.


    Value
    Enter a value for your item in OGV currency. The value is the "price" you sell your product or service to your customers regularly, and the OGV currency is our digital money, that gives value to all items in our platform. The OGV is valued in U.S. dollars (OGV 1 = USD 1), so converting your price to OGV is very simple: If you sell in US dollars you don't need to do any calculation, and if you sell in another currency you just need to know the dollar exchange rate in your country and do the following calculation:

     Price in your currency
    --------------------------- = Price in OGV *
      Dollar exchange rate

    * Divide the Price in your currency by the Dollar exchange rate and you get the Price in OGV.

    I offer products: Enter the value of your product or batch of products, as explained above.

    I offer services: Enter the value of your service by units or by finished project, as explained above.


    Value Type
    Choose "Regular" or "Discount" type for your item depending on if you are applying a discount for your item or not.


    Value without Discount
    Enter the value before the discount to show the members which was the original price and thus how much money they are saving. As this is the price without discount, this price must be always greater than the Value. The price is shown crossed out with a red line to indicate that is the old price.


    Discount expiration
    You can set a discount expiration date for your item, in case you don't want it to last forever, and it will automatically be deactivated on specified date and time. You can re-activate it anytime by choosing "Discount" type again.


    Virtual Currency
    Check this box if you accept the OGV virtual currency in exchange for your item and the OGV icon will appear below the Value, indicating that you accept it. If you receive OGV, you can use them to pay for other products or services within the network as if it were cash, and therefore, increasing your purchasing power.


    What is an Item?
    How to create an Item?
  • A Self-XSS scam on OWNER GROUP tricks you into compromising your account by claiming to provide a way to log into someone else's OWN...
    A Self-XSS scam on OWNER GROUP tricks you into compromising your account by claiming to provide a way to log into someone else's OWNER GROUP account, or some other type of reward, in exchange for you to paste a link or special code in your web browser.

    You may see this message on the Profile page of a contact once the swindler has compromised their account. Never click on a link in OWNER GROUP that leads you to a website that you do not know or trust.

    Typically, this type of fraud spreads in your profile to spread itself to your contacts and may also include links to malicious software or suspicious websites.
  • When you post an item on OWNER GROUP, it must first meet our commerce policies. To learn more about the types of items you can't trade on...
    When you post an item on OWNER GROUP, it must first meet our commerce policies. To learn more about the types of items you can't trade on OWNER GROUP, visit our Commerce Policies.

    If you notice an item that's currently listed for barter doesn't meet our Commerce Policies, please let us know:

    1. Visit the owner's Profile page and click on menu icon below profile picture.
    2. Click "Report" option.
    3. Choose the reason for your report and click "Accept".

    Keep in mind: If we didn't approve an item you're trying to trade, but you think it meets our policies, fill out this form.